Q&A
1. how long does it take for my order to be processed and shipped?
- Processing usually takes place within 2 days
2. which payment methods are accepted ?
- We accept credit card (Amex, Visa, Master, Maestro, UnionPay), Paypal, Sofortüberweisung, Klarna
3. do you offer international shipping ?
- Yes we offer international shipping
4. can I return or exchange my order ?
- Yes you can, more information under right of withdrawal
5. is there a size chart for the garments on offer ?
- Yes, a size chart is included with every product
6. how can I check the status of my order ?
-Once your order has been shipped, you will receive a confirmation email with a tracking number.
7. how can I contact customer service if I have questions or problems ?
- Write a message in the store integrated chat, or look under contact information